The hotel and hospitality industry in India is flourishing and there many jobs available in India in the field of hotel management. Hotel restaurant managers handle and manage different types of hotels. The responsibilities of different hotel managers vary depending on the type of hotel and the scale of operations in the hotel. The job description is often properly established during the hiring process and hotel management courses in India, to prepare students for the job effectively. The following are some of the top tasks performed by hotel restaurant managers in different hotels in the country:
Tasks Performed By Hotel Restaurant Managers
Customer Relations
One of the key tasks performed by hotel restaurant managers is to deal with the hotel guests and customers at the hotel. Customer relations for hotel restaurant management also includes offering discounts, coupons and also providing regular patrons special offers and schemes to customers more loyal to the restaurant. Tasks also include planning special events and functions at the restaurants for the guests.
Marketing & Branding
When the students visit the website of top hotel management institutes, they understand that marketing is an essential role for the hotel as they need to create strategies and campaigns to promote the restaurant. Branding is a crucial task for hotel management at a restaurant, as restaurants need to create a following and make the restaurant popular locally.
Budgets & Procurement
The main aim of any restaurant is to serve the guests with good food in a nice ambience and environment. Hotel restaurant management involves taking care of budgets daily for the restaurant, as well as on a weekly, monthly and yearly basis. Hotel restaurant managers are also in charge of procurement for the restaurants and this involves procuring quality raw materials for the food cooked in the restaurant. It includes dealing with suppliers for the restaurants, taking care of payments and invoices, identifying and procuring all the goods and also services needed for the restaurant.
Staff Management
When hotel managers run a restaurant, one of the key tasks is the management of staff at the restaurant. When students visit the website of hotel management institutes, they see that human resource management is a major subject in this industry. Hotel restaurant managers are responsible for hiring, retaining and firing the staff at the restaurants that include cooks, chefs, waiters, assistant managers, and cleaning staff at the restaurant. It also involves fixing shifts and rotas for the employees at the restaurants.
Following Regulations
There are many regulations and rules to adhere to in any country while running the restaurants. These rules and regulations are usually related to space management, safety precautions and rules, hygiene at the restaurant. Restaurants need the up to date licenses to run and these responsibilities lie with the hotel restaurant management.
Planning The Menus
Planning the restaurant menus and specials every week is another important role of management. The menus should be modern and trendy and must go with the cuisine, style and theme of the restaurant.
There are many tasks performed by hotel restaurant managers and it is a good idea to get experience in the industry as these are usually good-paying jobs.